The Children's Home maintains a Performance Improvement Program that stands committed to insuring the provision of comprehensive, high quality services to children and families.ￂﾠ To meet that end, the organization designs, measures, assesses, and improves its performance in a planned and systematic manner.ￂﾠ Results from ongoing data collection activities are utilized to set priorities for internal and external organizational performance improvement as the organization strives to achieve its mission.

We routinely assesses constituent needs, satisfaction and perceptions of care.ￂﾠ At a minimum of one time per year, the Performance Improvement Program administers surveys, questionnaires and/or focus groups with children, families, employees, community agencies, and members of the Agency's Board of Directors.ￂﾠ Findings from this data collection activity assist the organization in identifying and prioritizing opportunities for organizational improvement.

The Agency participates in an ongoing program evaluation process to assess organization-wide levels of performance.ￂﾠ Data is collected, aggregated and presented to multi-disciplinary teams and committees in a manner that facilitates quantitative and qualitative analysis.ￂﾠ We utilize comparative information such as historical data, best practice standards and predetermined thresholds to ensure informed decision-making.